​1. Information We Collect

We collect personal information that you voluntarily provide when you interact with our website, forms, or services. This may include:

• Name

• Phone number

• Email address

• Mailing address

• Date of birth

• Insurance-related details (such as policy interests or coverage information)

We may also collect technical information such as your IP address, browser type, and site usage data to improve user experience and site functionality.

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2. How We Use Your Information

We use the personal information we collect to:

• Provide insurance quotes, services, and policy information

• Respond to inquiries or requests

• Communicate updates, offers, and important notices

• Comply with legal and regulatory requirements

• Improve our products, services, and user experience

Your information will only be used for legitimate business purposes and in accordance with applicable laws.

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3. Information Sharing

We do not sell or rent your personal information.
We may share your data only with:

• Licensed insurance carriers and agencies necessary to process your quotes or applications

• Authorized service providers who perform functions on our behalf (e.g., customer service, marketing, or data storage)

• Legal authorities if required by law

All third parties are required to protect your information and use it only for the specific purpose for which it was shared.

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4. SMS Consent and Communication

By providing your mobile number, you consent to receive SMS messages related to your inquiries, applications, or policy updates.
SMS consent is not shared with third parties or affiliates.
You may opt out of SMS communication at any time by replying “STOP” to any message. Messaging frequency may vary. Message and data rates may apply.  For assistance, text HELP to 919-576-2617.

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1- SMS Consent Communication:
The information (phone number) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

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 2- Types of SMS Communications:
If you have consented to receive text messages from Kross Insurance, you may receive messages related to the following (provide specific examples):

• Appointment reminders

• Follow-up messages

• Example: "Hello, this is a friendly reminder of your upcoming enrollment with Amanda on 10/01/2026 at 9:00 am. You can reply STOP to opt out of SMS messaging from Kross Insurance at any time."

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3- Message Frequency:
Message frequency may vary depending on the type of communication.  For example, you may receive up to [5] SMS messages per week related to your [appointments/billing, etc.].

"Message frequency may vary. You may receive up to 5 SMS messages per week regarding your appointments or account status."

4- Potential Fees for SMS Messaging:
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

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 5- Opt-In Method:
You may opt-in to receive SMS messages from [Company Name] in the following ways (This is an example. Please include the method used.)

• Verbally, during a conversation

• By submitting an online form

• By filling out a paper form

 

6- Opt-Out Method:

You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

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 7- Help:
If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us by calling 919-576-2617

 

Additional Options:

• If you do not wish to receive SMS messages, you can choose not to input your information

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8- Standard Messaging Disclosures:

• Message and data rates may apply.

• You can opt out at any time by texting "STOP."

• For assistance, text "HELP" or visit our [Privacy Policy] and [Terms and Conditions] pages.

• Message frequency may vary

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5. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.

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6. Your Rights

You may request to:

• Access or correct your personal information

• Delete your data (where applicable)

• Withdraw consent for marketing communications

To exercise your rights, contact us at:
📧 connect@krossinsurance.com

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure.

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7. Updates to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with the revised “Last Updated” date. Continued use of our website indicates acceptance of the updated terms.

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8. Contact Us

If you have any questions about this Privacy Policy or our practices, contact us at: connect@krossinsurance.com